Privacy Policy: English Conversation

Privacy Policy - English Conversation App

English Conversation App

Hosted by: Dis Cam Fun Foto Sticker

Last Updated: December 2024

Package: com.kachariya.englishconversation

1. Introduction

Welcome to English Conversation ("we," "our," or "us"). This app is hosted by Dis Cam Fun Foto Sticker and is committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our English Conversation mobile application.

This Privacy Policy explains:

  • What information we collect
  • How we use your information
  • How we share your information
  • Your privacy rights and choices
  • How we protect your data
  • Contact information

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use our app, we may collect:

  • Account Information: Name, email address, profile picture (when you sign in with Google)
  • Authentication Data: Google Sign-In credentials and Firebase Authentication tokens
  • User Profile: Display name, profile picture URL, and account preferences

2.2 Usage Data

We automatically collect information about how you use our app:

  • App Usage: Features accessed, content viewed, search queries, and interaction patterns
  • Performance Data: App crashes, performance metrics, and technical diagnostics
  • Device Information: Device type, operating system version, app version, and unique device identifiers
  • Network Information: IP address, connection type, and network status

2.3 Chat and Learning Data

When you use our AI conversation features:

  • Conversation History: Chat messages, responses, and conversation topics
  • Learning Progress: Topics studied, time spent on content, and learning preferences
  • Content Interactions: Audio playback, text-to-speech usage, and content sharing

2.4 Analytics and Advertising Data

We collect data for analytics and advertising purposes:

  • Analytics Events: App opens, feature usage, user engagement metrics
  • Advertising Data: Ad interactions, ad performance, and advertising identifiers
  • Crash Reports: Technical error information and app stability data

2.5 App-Specific Data Collection

Our app collects specific data for functionality:

  • Virtual Currency: Coins earned, spent, and balance tracking
  • Learning Progress: Topics studied, time spent on content, learning preferences
  • AI Interactions: Chat conversations, responses, and conversation topics
  • Content Preferences: Favorite topics, search history, and content interactions
  • App Usage Patterns: Feature access frequency, session duration, and interaction patterns
  • Local Storage Data: App settings, preferences, cached content, and temporary data
  • API Keys: Securely stored API keys for external services
  • Ad Interaction Tracking: Ad view counts, click patterns, and reward interactions

2.6 Device and System Information

We collect device and system information for app functionality:

  • Device Information: Device type, model, operating system version
  • App Version: Current app version and update history
  • Network Information: Connection type, IP address, network status
  • Storage Information: Available storage space and app data usage
  • Performance Data: App performance metrics, loading times, and crash reports

3. How We Use Your Information

3.1 Core App Functionality

  • Provide and maintain the English Conversation app
  • Process your account registration and authentication
  • Enable AI-powered conversation features
  • Deliver personalized learning content
  • Manage your virtual currency (coins) and rewards

3.2 Service Improvement

  • Analyze app usage patterns to improve features
  • Monitor app performance and fix technical issues
  • Develop new features based on user behavior
  • Optimize app functionality and user experience

3.3 Communication

  • Send push notifications about app updates and new features
  • Provide customer support and respond to inquiries
  • Share important app-related information

3.4 Analytics and Advertising

  • Generate anonymous usage statistics
  • Display personalized advertisements
  • Measure advertising effectiveness
  • Improve our advertising services

4. Third-Party Services and Data Sharing

4.1 Google Services

Our app integrates with several Google services:

  • Google Sign-In: For user authentication
  • Google Play Services: For app functionality and updates
  • Google AdMob: For displaying advertisements - Privacy Policy
  • Google Analytics: For app usage analytics - Privacy Policy

4.2 Firebase Services

We use Firebase for various app features:

  • Firebase Authentication: User account management
  • Firebase Firestore: User data storage and chat history
  • Firebase Realtime Database: App configuration and API keys
  • Firebase Analytics: User behavior tracking
  • Firebase Crashlytics: Error reporting and app stability
  • Firebase Performance: App performance monitoring
  • Firebase Cloud Messaging: Push notifications

Firebase Privacy Policy: https://firebase.google.com/support/privacy

4.3 OneSignal

  • Push Notifications: For sending app updates and notifications

OneSignal Privacy Policy: https://onesignal.com/privacy_policy

4.4 Other Third-Party Services

  • Volley: For network requests and API communication
  • Glide: For image loading and caching
  • Gson: For data serialization

4.5 Data Sharing with Third Parties

We may share your information with:

  • Service Providers: Companies that help us operate our app
  • Analytics Partners: To understand app usage and improve services
  • Advertising Partners: To provide relevant advertisements
  • Legal Authorities: When required by law or to protect our rights

Third-Party Privacy Policies

For more information about how these third-party services handle your data, please review their respective privacy policies:

Note: These third-party services have their own privacy policies and data handling practices. We recommend reviewing their policies to understand how they process your information.

5. Data Storage and Security

5.1 Data Storage

  • User data is stored securely in Firebase Firestore
  • Local app data is stored on your device
  • Analytics data is processed by Google Analytics and Firebase

5.2 Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security assessments
  • Access controls and monitoring

5.3 Data Retention

  • Account data is retained while your account is active
  • Chat history may be stored for service improvement
  • Analytics data is retained for up to 26 months
  • You can request data deletion through your account settings

5.4 Cookies and Local Storage

Our app may use cookies and local storage for:

  • Authentication: Remembering your login status
  • Preferences: Storing your app settings and preferences
  • Analytics: Understanding how you use our app
  • Performance: Improving app functionality and speed

You can control cookie settings through your device settings or browser preferences.

6. Your Privacy Rights and Choices

6.1 Account Controls

  • Profile Management: Update your profile information anytime
  • Account Deletion: Delete your account and associated data
  • Data Export: Request a copy of your personal data

6.2 App Permissions

Our app requests the following permissions for functionality:

  • Internet Access: Required for app functionality, data synchronization, and online features
  • Notifications: To send you app updates, new features, and learning reminders
  • External Storage: To save images, cache content, and store app data
  • Advertising ID: To provide personalized advertisements and measure ad effectiveness

You can control these permissions through your device settings:

  • Notifications: Enable/disable push notifications in device settings
  • Storage: Control app data storage and file access
  • Network: Manage internet access for the app
  • Advertising: Reset advertising ID or opt out of personalized ads

6.3 Advertising Preferences

  • Ad Personalization: Control personalized advertising
  • Ad Tracking: Manage advertising identifier usage
  • Opt-out Options: Disable certain types of advertising

6.4 Data Collection Controls

  • Analytics: Control analytics data collection
  • Crash Reporting: Manage crash report sharing
  • Performance Monitoring: Control performance data collection

7. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Updating the "Last Updated" date
  • Sending a notification for significant changes

10. Contact Information

Get in Touch

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: discamfunfotosticker@gmail.com

App Support: Through the app's help section

Hosted by: Dis Cam Fun Foto Sticker

Response Time: We aim to respond to privacy-related inquiries within 48 hours

10.1 Data Protection Officer

For EU users with specific privacy concerns, you may contact our data protection officer at the same email address above.

10.2 Privacy Complaints

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.

11. Legal Basis for Processing (EU Users)

If you are in the European Union, our legal basis for processing your personal data includes:

  • Consent: For optional features and marketing communications
  • Contract Performance: To provide app services
  • Legitimate Interest: For analytics, security, and service improvement
  • Legal Obligation: To comply with applicable laws

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • Notify you within 72 hours of becoming aware of the breach
  • Provide information about the nature of the breach
  • Outline steps we are taking to address the issue
  • Recommend actions you can take to protect yourself

14. Data Processing and Transfer

14.1 Data Processing Locations

Your data may be processed in the following locations:

  • Primary Processing: United States (Google Cloud/Firebase servers)
  • Analytics Processing: Various locations as determined by Google Analytics
  • Local Storage: Your device

14.2 Cross-Border Data Transfers

When we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) for EU data transfers
  • Adequacy decisions where applicable
  • Other appropriate safeguards as required by law

14.3 Data Processing Purposes

We process your data for the following purposes:

  • Service Provision: To provide and maintain the English Conversation app
  • User Support: To respond to your inquiries and provide customer support
  • Analytics: To understand app usage and improve our services
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and ensure app security

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